FAQ

Unlocking Answers: Your Guide to Exploring the Unknown

FAQ - TOUR QUESTIONS


Active Adventure is a platform that will provide you with the opportunity to travel by cycling, running, river tubing and even climbing. With Active Adventure, we invite you to create the best memories and unforgettable experiences with us.

We provide you with a cycling tour, running activity, river tubing, and climbing. Other activities will be announced in the future.
 

Fitness level is an important aspect of our tour packages. All of our trips and activities are open to everyone and allow you to choose your own trips. We recommend you to speak to our team before you choose your trip.
 

Yes, you can buy our package. We have a private tour package and also a group tour package so you can share a trip with another tourist. You can choose to fit your own personal preference.
 

You can inform us which destination you want to visit or any kind of activity you want to do. We would be very happy to help you develop a program to suit your travel interests. But for special requests like this, you will be charged accordingly from our tour package. 
 

You can find complete information in every option of our tour packages which can be found on the menu “Tour Packages” on this website.
 

In our program, there will be 3 categorizations that you can choose to suit your experience:

1. Private Tour Package: This package is private for up to 2 people and you will be not combined with others; ideal for couples.

2. Semi-Private Tour Package: This package will allow you to create your own group of more than 2 people and you will not be combined with other groups; ideal for families, friends, or corporates.

3. Group Tour Package: In this package, you will be combined with other people outside your group; ideal for people who wants to form new connections in our tour packages.

Please consult us for further information regarding these categories.

You need to bring your personal items, such as:

- Personal ID
- Sunblock
- Bike and cycling equipment (for cycling tour)
- Jersey
- Your personal change of clothes
- Personal drugs

For any other stuff that we provide, you can find the details on every tour package that you choose.
 

Our tour packages do not include airfare tickets, trains, or any other transportation from your city/country. But don’t worry, we can help you to provide a transport reservation at a competitive price.
 

We will provide you with local food from the locals, and of course, we will make sure that the food is healthy, hygienic, and high-quality food. You will also get an energy bar or energy food to support your activity during your adventure activity and your tourism activity.


If you have any special requests, such as you need vegetarian food or vegan food, or you may have any allergies to a certain food, you can let us know about it before you join our tour packages.
 

Tips are not included in your tour cost. You can freely give tips based on your own willingness.
 

Our commitment in each of our tour packages is to involve the local community, with the concept of from local people, by the local people, and for the local communities. By buying our tour packages, you have contributed to the progress of the economy and the creativity of the local people.
 

You can contact us through :
Phone/WA: +62 811-3987-1999
Email: [email protected]
Instagram: activeadventure.id
 

You can directly make a reservation through our website or contact us through our WhatsApp Number +62 811-3987-1999